Welcome to International House Joensuu!

We mostly offer customer service by appointment. We are open Mon–Fri from 9 a.m. to 11 a.m. and from 12 noon to 3 p.m. Book a personal consultation appointment via e-mail to, by calling +358 (0)13 337 0333 or by visiting our office. We also offer remote appointments.

Our services are confidential and free of charge. Our services are available in Finnish, English and Russian. If you need an interpreter, we will arrange it free of charge.

Please note that our office does not process or accept residence permit applications. The Finnish Immigration Service (Migri) accepts, processes and decides on residence permit applications. Their nearest service points are located in Kuopio and Lappeenranta.  

Consultation without appointment

We offer consultation without appointment to various language groups.  Consultations without appointment are meant for short guidance sessions no longer than 20 minutes. Consultations without appointment are mostly meant for urgent matters. Please take a number in the lobby and wait for your turn. We serve our customers in the order of arrival.

Finnish and English-language services are available during all consultation hours. Russian and Arabic-language services are only available during the hours stated in the list. We announce any changes to our service hours on our website and on Facebook.

Consultation hours in Finnish, Russian and English
Tuesdays from 1 p.m. to 3 p.m.  No on-call hour on the 28th of November 2023

Consultation hours in Finnish, Arabic and English
Mondays from 1 p.m. to 3 p.m.
Thursdays from 1 p.m. to 3 p.m.


Opening hours

Mon-Fri 9:00-11:00 and 12:00-15:00

tel. 013 337 0333



Eija Asikainen

kotouttamispäällikkö/Head of Integration Services
 050 597 8875

Sanna Raetsaari

kotoutumissuunnittelija/Acting Integration Services Coordinator
 050 310 1043

Marit Roosvalt

kotoutumisohjaaja/Integration Adviser
 050 471 3215

Tiina Kähkönen

kotoutumisohjaaja/Integration Adviser
 050 535 7280

Raila Turunen

kotoutumisohjaaja/Integration Adviser
 050 566 4935

Annu Kettunen

kotoutumisohjaaja/Integration Adviser
 050 473 8667

Henni Pekkarinen

projektikoordinaattori, Joensuun seudun kotouttamistyön keskus-hanke Project Coordinator, Regional Centre of Integration Work-project
 050 413 3235

Risto Kankaanpää

kotoutumisohjaaja/Integration Adviser
 050 594 9503

Evgeny Niukkanen

Kotoutumisohjaaja/projektityöntekijä /Integration Adviser
 050 325 3448

Raed Al-Tawil

avustava kotoutumisohjaaja/Assisting Integration Adviser
 050 433 1986

International House Joensuu kartta

Malmikatu 5 B, Joensuu
4th floor

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