Welcome to International House Joensuu!

We mostly offer customer service by appointment. Book a personal consultation appointment via e-mail to internationalhouse@joensuu.fi, by calling +358 (0)13 337 0333 or by visiting our service desk. We also offer remote appointments.

Our services are confidential and free of charge. Our services are available in Finnish, English, and Russian. If you need an interpreter, we will arrange it free of charge.

Please note that our office does not process or accept residence permit applications. The Finnish Immigration Service (Migri) accepts, processes and decides on residence permit applications. Their nearest service points are located in Kuopio and Lappeenranta.  

Consultations without an appointment

We offer consultation without an appointment to various language groups. These consultations are intended for short guidance sessions, lasting no longer than 20 minutes, and are mostly for urgent matters. Please take a number in the lobby and wait for your turn. We serve customers in the order of arrival.

Finnish and English language services are available during all consultation hours. We announce any changes to our service hours on our website and on Facebook.

NOTE!  If you are visiting us for the first time, please book an appointment by e-mail internationalhouse@joensuu.fi. If you have not visited us earlier and you come to consultation without appointment, you have to register first at the service point.

Consultations without appointment in Finnish, English and Russian

• Tuesdays from 1 p.m. to 3 p.m.

Consultation without appointment in Finnish, English and other languages

• Thursdays from 1 p.m. to 3 p.m.

NOTE! There are no more such consultations on Mondays starting from March 2025.