Services

Welcome to International House Joensuu!

We mostly offer customer service by appointment. We are open Mon–Fri from 9 a.m. to 11 a.m. and from 12 noon to 3 p.m. Book a personal consultation appointment via e-mail to international@joensuu.fi, by calling +358 (0)13 337 0333 or by visiting our office. We also offer remote appointments.

Our services are confidential and free of charge. Our services are available in Finnish and English. If you need an interpreter, we will arrange it free of charge.

Please note that our office does not process or accept residence permit applications. The Finnish Immigration Service (Migri) accepts, processes and decides on residence permit applications. Their nearest service points are located in Kuopio and Lappeenranta.  

Consultation without appointment

We offer consultation without appointment to various language groups.  Consultations without appointment are meant for short guidance sessions no longer than 20 minutes. Consultations without appointment are mostly meant for urgent matters. Please take a number in the lobby and wait for your turn. We serve our customers in the order of arrival.

Finnish and English-language services are available during all consultation hours. Russian and Arabic-language services are only available during the hours stated in the list. We announce any changes to our service hours on our website and on Facebook.

Consultation hours in Finnish, Russian and English
Tuesdays from 1 p.m. to 3 p.m.

Consultation hours in Finnish, Arabic and English
Mondays from 1 p.m. to 3 p.m.
Thursdays from 1 p.m. to 3 p.m.

 

Meet International House Joensuu’s Integration Adviser at Luotsi!

We are there on Wednesdays (starting at 14.9.2022), from 10:00-12:00. You don’t need an appointment.

We can help you, if you have moved to Joensuu from abroad and you have questions related to:

  • general information and guidance on day-to-day life in Joensuu
  • you need information about the services in Joensuu
  • residence permits and applying for Finnish citizenship

If necessary, we can book an appointment to our office at Malmikatu 5b, 4th floor.

See you at Luotsi:

Plaza Centrum, Kauppakatu 29!

Opening hours

Mon-Fri 9:00-11:00 and 12:00-15:00

internationalhouse@joensuu.fi

CONTACTS

Eija Asikainen

kotouttamispäällikkö/Head of Integration Services
 050 597 8875
eija.asikainen@joensuu.fi

Sanna Raetsaari

kotoutumissuunnittelija/Acting Integration Services Coordinator
 050 310 1043
sanna.raetsaari@joensuu.fi

Marit Roosvalt

kotoutumisohjaaja/Integration Adviser
 050 471 3215
marit.roosvalt@joensuu.fi

Tiina Kähkönen

kotoutumisohjaaja/Integration Adviser
 050 535 7280
tiina.kahkonen@joensuu.fi

Raila Turunen

kotoutumisohjaaja/Integration Adviser
 050 566 4935
raila.turunen@joensuu.fi

Annu Kettunen

kotoutumisohjaaja/Integration Adviser
 050 473 8667
annu.kettunen@joensuu.fi

Henni Pekkarinen

projektikoordinaattori, Joensuun seudun kotouttamistyön keskus-hanke Project Coordinator, Regional Centre of Integration Work-project
 050 413 3235
henni.pekkarinen@joensuu.fi

Kaisu Pylkkänen

kotoutumisohjaaja/projektityöntekijä, Joensuun seudun kotouttamistyön keskus-hanke Integration Adviser/Project worker, Regional Centre of Integration Work-project
 050 343 7859
kaisu.pylkkanen@joensuu.fi

Kirsi Lumatjärvi

kotoutumisohjaaja/projektityöntekijä, Joensuun seudun kotouttamistyön keskus-hanke Integration Adviser/Project worker, Regional Centre of Integration Work-project
 050 473 9167
kirsi.lumatjarvi@joensuu.fi

Risto Kankaanpää

kotoutumisohjaaja/Integration Adviser
 050 594 9503
risto.kankaanpaa@joensuu.fi

International House Joensuu kartta

Malmikatu 5 B, Joensuu
4th floor

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