Welcome to International House Joensuu!

We mostly offer customer service by appointment. We are open Mon–Fri from 9 a.m. to 11 a.m. and from 12 noon to 3 p.m. Book a personal consultation appointment via e-mail to international@joensuu.fi, by calling +358 (0)13 337 0333 or by visiting our office. We also offer remote appointments.

Our services are confidential and free of charge. Our services are available in Finnish and English. If you need an interpreter, we will arrange it free of charge.

Please note that our office does not process or accept residence permit applications. The Finnish Immigration Service (Migri) accepts, processes and decides on residence permit applications. Their nearest service points are located in Kuopio and Lappeenranta.  

Consultation without appointment

We offer consultation without appointment to various language groups.  Consultations without appointment are meant for short guidance sessions no longer than 20 minutes. Consultations without appointment are mostly meant for urgent matters. Please take a number in the lobby and wait for your turn. We serve our customers in the order of arrival.

Finnish and English-language services are available during all consultation hours. Russian and Arabic-language services are only available during the hours stated in the list. We announce any changes to our service hours on our website and on Facebook.

Consultation hours in Finnish, Russian and English
Tuesdays from 1 p.m. to 3 p.m.

Consultation hours in Finnish, Arabic and English
Mondays from 1 p.m. to 3 p.m.
Thursdays from 1 p.m. to 3 p.m.

Meet International House Joensuu’s Integration Adviser at Luotsi!

We are there on Wednesdays (starting at 14.9.2022), from 10:00-12:00. You don’t need an appointment.

We can help you, if you have moved to Joensuu from abroad and you have questions related to:

• general information and guidance on day-to-day life in Joensuu
• you need information about the services in Joensuu
• residence permits and applying for Finnish citizenship

If necessary, we can book an appointment to our office at Malmikatu 5b, 4^th floor.

See you at Luotsi:

Plaza Centrum, Kauppakatu 29!