Joensuun seudun kotoututtamistyön keskus -hanke

The City of Joensuu coordinates the Joensuu Regional Centre of Integration Work project, implemented in multilateral cooperation.
The aim of the project is to develop a regional centre of information, consulting and guidance services to offer equal services to immigrants living in our region.

The project aims to increase cooperation between municipalities and organisations while supporting the inclusion and agency of immigrants.
The project operates in line with the operating model for experimental development with the goal of developing tools to support customer service work and promote expertise in integration work.

Our services

We offer services to the employees of the municipalities involved in the cooperation as well as the immigrant residents of the municipalities. You can contact us by phone or email. We offer customer service by appointment. Our office is located in the Joensuu immigration services in the centre of Joensuu. We provide services in Finnish and English. For other languages, we use interpreting services when necessary. Our services are free of charge.

Services for clients

  • General advice and service guidance by phone and email
  • Guidance and advice by appointment
  • Advice and guidance on residence permits and nationality issues

Services for employees of municipalities involved in the cooperation

  • support for municipal employees in questions related to immigration and integration over the phone and via e-mail
  • partnering in customer service situations requiring expert consultation (via a remote connection)
  • training for municipal employees in questions related to immigration and integration
  • municipal handbook to support customer service work in several languages

 

 

CONTACTS

Eija Asikainen

kotouttamispäällikkö/Head of Integration Services
 050 597 8875
eija.asikainen@joensuu.fi

Henni Pekkarinen

projektikoordinaattori, Joensuun seudun kotouttamistyön keskus-hanke Project Coordinator, Regional Centre of Integration Work-project
 050 413 3235
henni.pekkarinen@joensuu.fi

Kaisu Pylkkänen

kotoutumisohjaaja/projektityöntekijä, Joensuun seudun kotouttamistyön keskus-hanke Integration Adviser/Project worker, Regional Centre of Integration Work-project
 050 343 7859
kaisu.pylkkanen@joensuu.fi

Kirsi Lumatjärvi

kotoutumisohjaaja/projektityöntekijä, Joensuun seudun kotouttamistyön keskus-hanke Integration Adviser/Project worker, Regional Centre of Integration Work-project
 050 473 9167
kirsi.lumatjarvi@joensuu.fi

International House Joensuu kartta

Malmikatu 5 b, Joensuu
4th floor

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